Frequently Asked Questions

How do I place an order?

Browse through our restaurant listings, select your desired items, add them to your cart, and proceed to checkout. You can pay using various payment methods including mobile money and credit cards.

How long does delivery take?

Delivery times vary depending on the restaurant's location and current order volume. Typically, deliveries are completed within 30-45 minutes.

How can I become a restaurant partner?

Visit our "Join as Restaurant" page and fill out the application form. Our team will review your application and get back to you within 2-3 business days.

How can I become a delivery courier?

Visit our "Join as Courier" page to apply. You'll need to provide necessary documentation and complete a brief orientation process.

What if I have an issue with my order?

Contact our customer support team through the Help Center or call our support line. We'll assist you in resolving any issues with your order.

What payment methods do you accept?

We accept various payment methods including mobile money (MTN, Vodafone, AirtelTigo), credit/debit cards, and cash on delivery.