Privacy Policy

1Introduction

Welcome to Delika, a restaurant management system designed to help restaurant owners and dispatch riders streamline operations, manage inventory, track staff, and optimize deliveries. At Delika, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.

By accessing or using Delika, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

2Information We Collect

When you use Delika, we may collect the following types of information:

• •Personal Data: Name, email address, phone number, and payment details.
• •Business Data: Restaurant name, business address, transaction history, and operational details.
• •Technical Data: IP addresses, browser type, device information, cookies, and tracking technologies.

3How We Collect Data

We collect information in the following ways:

• •Directly from Users: When you sign up, place orders, or contact support.
• •Automatically: Through cookies, analytics, and tracking technologies when you use our platform.
• •From Third Parties: Such as payment processors, business partners, and marketing tools.

4How We Use Your Information

We use the information we collect for the following purposes:

• •To provide, maintain, and improve our services.
• •To process transactions and manage subscriptions.
• •To communicate with you about updates, promotions, and support requests.
• •To monitor and analyze usage trends to enhance user experience.
• •To ensure the security and integrity of our platform.
• •To comply with legal obligations and enforce our terms of service.

5Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

• •Service Providers: Payment processors, cloud storage providers, and delivery partners.
• •Legal Authorities: When required by law or to protect our rights.
• •Business Partners: If necessary for the seamless operation of Delika.

6Data Security Measures

We implement industry-standard security measures, including:

• •Encryption protocols for secure transactions.
• •Access control mechanisms to prevent unauthorized access.
• •Regular security audits and monitoring.

7User Rights and Choices

You have the right to:

• •Access, update, or delete your personal data.
• •Opt-out of marketing communications.
• •Request clarification on how your data is used.

8Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• •Encryption of sensitive data during transmission and storage.
• •Regular security audits and vulnerability assessments.
• •Access controls to limit data access to authorized personnel only.

9Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When data is no longer needed, it will be securely deleted or anonymized.

10Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• •Email: info@krontiva.africa
• •Phone: 0256899200
• •Address: The Octagon, Accra.